iLoveBenefits: Industry News Blog

What C-Suite Executives Want in 2017

Are your health records safe

According to a recent survey, 72% of U.S. adults are concerned that their online healthcare records are vulnerable to hackers, down slightly from 76% last year. Source: New University of Phoenix Survey Reveals Majority of U.S. Adults are Concerned Their Online Healthcare Records are Vulnerable to Hackers, University of Phoenix press release, September 28, 2016.  

10% of organizations are considered ‘ahead of the curve’ in data maturity


According to a recent Vanson Bourne Global Data Protection Index:

10% of organizations are considered ,ahead of the curve, in data maturity.
8% of U.S. businesses are ,ahead of the curve,, the study found.
56% of organizations keep the IT environment on premise, while 29% use a public cloud.
27% of respondents indicated they would use backups for data protection.
20% indicated it would be easier to achieve backup and service-level agreements for disaster recovery.
The U.S. is ranked 14 of 18 countries when it comes to data maturity.
Source: U.S. Healthcare Industry Lagging on Data Protection, Healthcare IT News, August 22, 2016

What should the alert expectation be?

According to a recent study of the electronic logs of 3 large practices, primary care physicians received a mean of 76.9.electronic notifications each day, while specialists received a mean of only 29.1 notifications per day. Source: “The Burden of Inbox Notifications in Commercial Electronic Health Records,” JAMA Internal Medicine, March 14, 2016,

What should the expectation be? What’s a good ratio of patients to alerts? Does the disease burden and morbidity play a role here?

EHRs: My How Things Have Changed

According to a recent analysis:

  • 74.1% of office-based physicians had a certified electronic health record (EHR) system in 2014, up from 67.5% in 2013.
  • The percentage of physicians who had a certified EHR system ranged from 58.8% in Alaska to 88.6% in Minnesota.
  • 32.5% of office-based physicians with a certified EHR system were electronically sharing patient health information with external providers.
  • Among physicians with a certified EHR system, 14.0% shared patient health information electronically with behavioral health providers, 13.6% with long-term care providers, and 15.2% with home health providers.

Source: “Adoption of Certified Electronic Health Record Systems and Electronic Information Sharing in Physician Offices: United States, 2013 and 2014,” NCHS Data Brief No. 236, Centers for Disease Control and Prevention, January 2016,

Improving Patient Care Through Patient Reported Information

Further research is needed to establish best practices for integrating patient-reported information into practice through innovative health IT, according to AHRQ-funded research. Part of a journal issue that examined clinical decision support and the concept of usability, “Evidence into Action: Improving User Interface to Improve Patient Outcomes,” includes AHRQ-funded studies that highlight lessons learned by developing and testing health IT interfaces, such as websites, apps, and dashboards. The tools examined in this special issue were purposed to improve patient care. Select to access the special issue of eGEMS (Generating Evidence and Methods to Improve Patient Outcomes).


The Evolution has Begun

Survey: Teens and Digital Health Information

Northwestern University recently conducted a national survey regarding teens and their approach to digital health information. Here are some key findings from the report:

  • 84% of teens have gotten health information online.
  • About a quarter (21%) of teens have used digital health tools (mobile apps, digital games, wearables).
  • 32% say they have changed their behavior due to digital health information or tools.
  • A third of teens turn to the Internet when a health issue arises to check symptoms and diagnose themselves.
  • 1 in 10 teens say they get “a lot” of health information from social networking sites.
  • Fitness (42%) and nutrition (36%) are the top health issues teens research online.

Source: Northwestern University, June 2015

Insurers and Wearable Technologies: Trends, Attitudes, and Projections


Accenture recently released their annual Technology Vision for Insurance report. Here are some key findings from the survey:

  • 63% of respondents believe that wearable technologies will be adopted broadly by the insurance industry
  • Almost one-third said they are already using wearables to engage customers, employees or partners.
  • 73% of insurers said that providing a personalized customer experience is one of their top three priorities
  • Half claim to already see a positive return from their investment in personalized technologies
  • 75% believe the next generation of platforms will be led by insurance players, not technology companies
  • Half (51%) said they plan to partner with major digital technology and cloud platform leaders

Source: Accenture, May 5, 2015

E-health comes of age as a business issue

EHRs: More work to be done

AHRQ Study: Many Electronic Health Record Systems Have Limited Capabilities in Graphing Lab Results

A new AHRQ-funded study found that many electronic health record (EHR) systems have significant limitations in their graphing capabilities for laboratory test results, which could have serious implications for clinical decision-making and patient safety. The study evaluated the graphical displays in eight EHRs using 11 evaluation criteria based on literature and expert opinion. For example, researchers evaluated labeling and data distribution in the test results graphs for accuracy and clarity. Researchers found that many commonly used EHRs did not meet several of the evidence-based criteria aimed at improving provider understanding of laboratory data, with no EHR meeting all 11 criteria. The authors recommended that as EHRs become more widely implemented and used in clinical decision-making, policymakers need to ensure that these systems clearly and accurately display lab results. The study, “Graphical Display of Diagnostic Test Results in Electronic Health Records: A Comparison of Eight Systems,” was published online March 19 in the Journal of the American Medical Informatics Association.

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