iLoveBenefits: Industry News Blog

Are your health records safe

According to a recent survey, 72% of U.S. adults are concerned that their online healthcare records are vulnerable to hackers, down slightly from 76% last year. Source: New University of Phoenix Survey Reveals Majority of U.S. Adults are Concerned Their Online Healthcare Records are Vulnerable to Hackers, University of Phoenix press release, September 28, 2016.  

10% of organizations are considered ‘ahead of the curve’ in data maturity


According to a recent Vanson Bourne Global Data Protection Index:

10% of organizations are considered ,ahead of the curve, in data maturity.
8% of U.S. businesses are ,ahead of the curve,, the study found.
56% of organizations keep the IT environment on premise, while 29% use a public cloud.
27% of respondents indicated they would use backups for data protection.
20% indicated it would be easier to achieve backup and service-level agreements for disaster recovery.
The U.S. is ranked 14 of 18 countries when it comes to data maturity.
Source: U.S. Healthcare Industry Lagging on Data Protection, Healthcare IT News, August 22, 2016

Will you participate in the Precision Medicine Initiative?

According to a recent survey, 79% of respondents supported the proposed Precision Medicine Initiative’s planned national cohort study, which aims to tailor targeted treatments to specific diseases, and 54% said they would definitely or probably participate if asked. Source: “A Survey of U.S Adults’ Opinions about Conduct of a Nationwide Precision Medicine Initiative® Cohort Study of Genes and Environment,” PLOS One, August 17, 2016,

50% Looked Up Health Information on the Internet in 2015

The Centers for Disease Control recently released results from the National Health Interview Survey on health information technology use. Here are some key findings from the report:

  • 3.7% used online chat groups to learn about a health topic in the past 12 months.
  • Half of everyone surveyed looked up health information on the internet in 2015.
  • 8.7% filled a prescription online in the past 12 months.
  • 1 in 10 scheduled an appointment with a healthcare provider online in 2015.
  • 11.2% communicated with a health provider by email in the past 12 months.
  • 3 in 4 with advanced degrees looked up health information online, vs. 35% of high school graduates.

Source: CDC, May 18, 2016

What should the alert expectation be?

According to a recent study of the electronic logs of 3 large practices, primary care physicians received a mean of 76.9.electronic notifications each day, while specialists received a mean of only 29.1 notifications per day. Source: “The Burden of Inbox Notifications in Commercial Electronic Health Records,” JAMA Internal Medicine, March 14, 2016,

What should the expectation be? What’s a good ratio of patients to alerts? Does the disease burden and morbidity play a role here?

Improving Patient Care Through Patient Reported Information

Further research is needed to establish best practices for integrating patient-reported information into practice through innovative health IT, according to AHRQ-funded research. Part of a journal issue that examined clinical decision support and the concept of usability, “Evidence into Action: Improving User Interface to Improve Patient Outcomes,” includes AHRQ-funded studies that highlight lessons learned by developing and testing health IT interfaces, such as websites, apps, and dashboards. The tools examined in this special issue were purposed to improve patient care. Select to access the special issue of eGEMS (Generating Evidence and Methods to Improve Patient Outcomes).


Health Plan Member Portals Are Coming of Age

Now that we beyond the tipping point and see the benefit, let’s get on with it

According to a recent survey of registered nurses who use Electronic Health Record systems (EHRs):

  • 71% would not consider going back to paper-based medical records
  • 72% agreed that EHRs improve patient safety and avoid medication errors
  • 43% agreed that EHRs eliminate duplicate work
  • 33% agreed that EHRs give nurses more time with patients

Source: “Nurses Agree EHRs Improve Patient Safety,” Allscripts News Release, May 6, 2015,

Insurers and Wearable Technologies: Trends, Attitudes, and Projections


Accenture recently released their annual Technology Vision for Insurance report. Here are some key findings from the survey:

  • 63% of respondents believe that wearable technologies will be adopted broadly by the insurance industry
  • Almost one-third said they are already using wearables to engage customers, employees or partners.
  • 73% of insurers said that providing a personalized customer experience is one of their top three priorities
  • Half claim to already see a positive return from their investment in personalized technologies
  • 75% believe the next generation of platforms will be led by insurance players, not technology companies
  • Half (51%) said they plan to partner with major digital technology and cloud platform leaders

Source: Accenture, May 5, 2015

Informed consent the electronic way

FDA released draft guidance last week outlining ways for clinical investigators, sponsors and institutional review boards to use electronic media to obtain patients’ informed consent for clinical investigations, reacting to researchers’ increasing interest in using electronic media instead of the traditional written informed consent document.

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